Process To process your order, we require your name, billing
address, phone number, email address, shipping addressand credit card
information, We collect this information via Bank
of Asia (Payment gateway
supported by Bank of Asia
place an order. So you can rely on the security system.
long will your order be sent to you?
After we received order. Products will be shipped within 7-30 days after
receiving your order.
Policy After we received order. Products will be shipped within
7-30 days after receiving your order.
Policy We welcome for all RETAIL and WHOLESALE.We ship your
order via Airbome Express couier service.Shipping rate will depend on your
geographical zone and totalweight of your order. More
ordered quantities will save your shipping cost and you can get MORE.
Policy Your can return within7 working days after you receive
product. Otherwise you can't claim for any damages by shipment or product
defects. You can notify us by e-mail and send back the defective product
to us. Please return product its original packaging include detail of
products and package delivery code.
Guarantee We stand behind the quality of our products. if you
are displeased withyour purchase, simply inform us and return in its
original condition within 7 daysfrom date of receipt of the product.
Information: For shipping to International Address, you may be subject to
import duties and taxes, which are levied once the package reaches your
country. Additional charges for customs clearance must be born by you ; we
have no control over these charges and cannot predict what they may be.
Customs policies vary widely from country to country ; you should contact
your local customs office for further information. For all international
packages, if the order is a "handicraft" , the package is marked
"Handicraft" but the cost of the items is still stated on the
customer form. Currently, we are not able to describe the contents in any
other way. For product Qualities, our products are hand-made so their
qualities are nearly same as the picture as shown. For returns and refund,
we can process returns and refunds only for items purchased from
Smilehot.com. And we recommend you use UPS or Insured Parcel Post for
For refunds, we will notify you
via e-mail of your refund once we have received and processed the returned
item. Please note that we can refund shipping costs only if the return is
a result of our error.
shipping to International Address ,we send you via Kangaroo Internation
Express, our parner
note that our Handicraft products will be delivered to you within
7-30 days after your order placement. As they are the unique
designs and handmade products, so you can rest assured you will be
getting a truly original, quality product.
are welcome all importer and distributor to be our sold
Also, we providing all kind of Thai products enquired by our
customer called " Name your order "